Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, World of Flowers delivers to locations within the Durham area and RTP. Delivery fees arelisted below.

    Hospital or Funeral Home within the Durham City Limits - $ 8.50

    Residential  & Business Deliveries within the Durham City Limits - $10.00

    Residential  & Business Deliveries in Durham County or RTP  - $15.00 & up

    Church or Event Venue for Weddings - call for fees

  • Sales Tax
  • World of Flowers charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate of 7.25%.

  • Return Policy
  •   Should you have any concerns regarding an order placed with us, please contact the store manager (919-688-4231)and we will do our best to resolve the issue to your satisfaction. Refunds are not given.  World of Flowers reserves the right to change its payment procedures at any time without prior notice to you.

  • Store Hours
  • The World of Flowers Customer Service team is available to serve you:

    Mon: 9:30-5:00pm 
    Tue-Fri: 9:30 -5:30pm 
    Sat: 9:30-2:00pm
    Sunday: Closed.


  • Miscellaneous

    Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.


    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. World of Flowers and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of World of Flowers shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (Durham, North Carolina). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and World of Flowers with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and World of Flowers with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by World of Flowers. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.